Questions worth answering before you call.

Yes. Choose "I'm not sure" in the callback form and describe what you're trying to accomplish. Sorting out the right option is part of the job.

Firefly reviews the details and photos, then follows up to confirm the right next step — a project estimate, a scheduled service visit or a short call to clarify the scope.

Everyday service work is centered on Medina and the surrounding communities — Brunswick, Wadsworth, Hinckley, Strongsville and nearby towns. Larger projects can justify travel across the Greater Cleveland and Akron area. Small projects and single-day jobs — like a bathroom remodel — are welcome anywhere in Northeast Ohio. Include your city or ZIP and we'll tell you honestly.

Defined project work can usually be estimated at no charge. Troubleshooting and problems needing meaningful on-site diagnosis are handled as a scheduled service visit. We confirm which applies before anything is booked.

No public price list is published, and quoting blind rarely serves either side. Details and photos in the intake form let us respond with something meaningful.

A photo of a panel, a device or an equipment label often answers several questions at once and shortens the whole process.

Submit the form anyway. Photos help, but they are optional.

Whatever works for you — the form asks for your preferred contact method and general availability.

Work that requires a permit is permitted and inspected. Firefly Electric is licensed and insured under Ohio Electrical Contractor License #51453.

Yes. Remodels, additions and property work usually involve coordinating sequence and access with others on site.